FAQ

What is your delivery time?
7 – 14 working days
Are the stamps reinkable?
  • Pre-inked stamps require no re-inking, are maintenance free and make up to 25,000 crisp imprints
  • Self-Inking stamps include a self-contained pad which is replaceable or re-inkable. 

What if my stamp is incorrect?
Make an imprint or copy with corrections and fax it to us at 800-935-9866. Include your name, address, phone # and date of purchase if available. A professional customer service manager will immediately implement a solution and will contact you only if further clarification is needed. If you have any questions, please call us at 800-935-9877.
What types of stamps do you carry?
Pre-inked 
  • Maintenance free, requires no re-inking and makes up to 25,000 clear, crisp impressions
  • Superior quality imprints
  • Mount adjusts for lighter and darker imprints
  • Ideal for most applications
Self-inking
  • Includes a self-contained ink pad which is replaceable or re-inkable
  • Thousands of quality impressions before re-inking is necessary
  • Ideal for rapid, repetitive stamping
Rubber
  • Traditional stamp that is used on a separate ink pad
  • Perfect for special ink needs

What color inks are available?
  • Pre-ink: Black, Red, Blue, Green
  • Self-inking & Rubber: Black, Red, Blue, Green, Purple, Brown
  • Specialty inks are also available.  Contact customer service customerservice@schwaab.com or 800-935-9877.

What do I do if I have a billing inquiry or did not receive an invoice?
Contact Accounts Receivable:  ar@schwaab.com
How do I place an order?
  • For personal assistance, contact a sales representative at (800) 935-9877
  • Fax your order to: (800) 935-9866
  • Order online at: www.schwaab.com
  • E-mail your order to: orders@schwaab.com  (include link)
  • Mail your order to:  P.O. Box 26069, Milwaukee, WI 53226

What is the warranty on your stamps?
Can you adjust the ink on a stamp for lighter or darker imprints?
  • Pre-ink stamps are adjustable; simply turn the handle in either direction to adjust the ink to the desired setting.

Can I order a stamp with special artwork?
  • Yes, simply provide us with your artwork
  • Electronic:  acceptable files include: CDR, AI, EPS, TIF, PSD, JPG, GIF and BMP
    E-mail to: orders@schwaab.com
  • Hard Copy: acceptable formats include: black & white laser print, business card or letterhead

Can I order a multi-color stamp?
  • Yes, for an additional charge, a 2 color stamp can be ordered in pre-inked only, with a maximum of 2 colors and no more than one color separatio
  • Self-inking die-plate daters and some rubber daters can also be ordered with 2 ink colors, with the date one color and the custom copy a second color

What type of stamp is best for my needs?
  • How do I store my stamps
  • Stamp Racks and Trays are available